How to Fix a Chromebook Not Turning On – Complete Guide – Top 8 Steps

Find out how to fix a Chromebook not turning on. We will take you through the most common issues and easy fixes, which will have your device back in no time.

How to Fix a Chromebook Not Turning on

Dealing with a Chromebook not turning on is frustrating, which is true especially when it’s a work, school, or day-to-day machine. Many think that their Chromebook is broken, but in most cases, the issue is very basic, and you can fix it at home. When a Chromebook won’t turn on, we usually see issues with power, software, or hardware.

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1. Check Power Connection

First off, and most important, is to check your power source. We see that a Chromebook won’t turn on because the battery is dead. Plug in your Chromebook to a working outlet and see that the charger is a secure fit. Look for the charging light on the device. If you do not see any light, try a different charger or outlet. Also, it could be that the issue is not with your Chromebook at all, but rather a faulty charger.

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2. Perform a Hard Reset

A hard reset is for the most part which resolves many temporary issues. When the system locks up, you may think your Chromebook has died when in fact it is just frozen. To do a hard reset, press and hold the Refresh key and at the same time tap the Power button. Once you release both, wait a few seconds. If the Chromebook boots up like normal, you have solved the issue, and no data is lost.

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3. Disconnect All External Devices

Accessories such as USB sticks, SD cards, and external keyboards may cause issues with the boot process. If your Chromebook not turning on, which started after you plugged in a device, remove it right away. Once you are disconnected from all devices, try turning on the Chromebook again. Some accessories may be faulty, which in turn causes issues at startup, making your Chromebook respond.

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4. Let the Chromebook Charge Fully

If the charge is very low, your device may not respond at all. For the Chromebook not turning on, try to plug it in for at least 30 minutes without hitting the power button. This is helpful if the issue you are seeing is due to a bad or fully drained battery. After the time has passed, try pressing the power button again to see if it turns on.

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5. Try an EC Reset

In some cases, a hard reset does not work; instead, try an EC reset, which may fix in-depth hardware issues. Chromebook not turning on may also be a result of the EC, which is not properly talking to the motherboard. To reset, press and hold Esc + Refresh, then press the Power button. Once the Chromebook attempts to start, release all keys.

6. Inspect the Damage on the Chromebook

If you dropped your Chromebook or it was exposed to liquid that caused damage, this may be causing your Chromebook not turning on. Check for breaks in the case, bent out-of-shape parts, or any sign of water. Physical damage may have occurred, which in turn may prevent the Chromebook from turning on, which in some cases may require professional repair.

7. Booting into Recovery Mode

Sometimes, the OS may crash, which in turn will cause the Chromebook not turning on, although the hardware may be in good working condition. You may try to get into recovery mode by pressing Esc + Refresh + Power. If that screen shows up, go through the on-screen instructions to reinstall ChromeOS. This approach only works should the issue is related to the system software.

8. Reach out to our Professional Team

If you have gone through all procedures and Still Chromebook not turning on, it may be a hardware issue. At that point which would be the best option to go for is to contact the manufacturer or an authorized repair center.

Conclusion

A Chromebook not turning on may seem like a big issue, but in most cases, it is simple to solve. By looking at your power connection, performing a reset, getting rid of external devices, and going through recovery steps, you can usually get your Chromebook back to normal without professional help. If the issue persists, a repair technician will be able to diagnose the hardware issues and get your device running again. Using the right troubleshooting measures, a non-responsive Chromebook isn’t the end of your device; it is very much a fixable issue. Also, it is mostly a glitch.