Having trouble with Google Wallet not working? We have some easy troubleshooting tips for you, which will help out with typical issues like poor connection and old apps, as well as account-related problems. Fix what is broken with these solutions and get your Google Wallet back in action!
How to Fix Google Wallet Not Working
Google Wallet is also a very popular mobile payment platform that allows users to put their credit and debit card info for quick, contactless payments. But sometimes, we see that Google Wallet not working as it should. This may be a result of a connection issue, outdated software, or a problem with the account, which is when we see the most issues from users. We also have a lot of reports of people having trouble with the app. Here is a guide we put together on how to get it fixed.
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1. Check Your Internet Connection
A weak or unstable internet connection may cause the issue of Google Wallet not working. For best results, Google Wallet needs a good internet connection for syncing payment methods, verifying transactions, and loading required data. If you are having issues with your connection, try out these fixes:
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- Switch to a better Wi-Fi network or mobile data.
- Plug in your router or modem again, which will in turn reset the network.
- Toggle on and off airplane mode to refresh the connection.
Once you have a stable connection, check that Google Wallet is working.
2. Check Date and Time are Correct
Google Wallet not working if your device date and time are incorrect. This turn will cause transactions not to post correctly. To get your device up to date:
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- Go to the Settings on your device.
- Select Date & Time.
- Enable automatic date and time for synchronization with the network.
Once you set the date and time right, try out Google Wallet again.
3. Update Google Wallet App
Using an outdated version is also the reason for Google Wallet not working or performance issues. App updates also bring in bug fixes, new features, and improvements, which in turn present better performance. To update Google Wallet:
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- Go to the Google Play Store (or App Store if you’re on an iPhone).
- Search for Google Wallet.
- If you see an update available, tap Update.
Once updated, check back in on your Google Wallet after that.
4. Empty Cache and Data
Over time, the Google Wallet app will collect a large amount of cached data, which in turn may cause the Google Wallet not working properly. Resolving many of the performance issues is through a cache clear. Here’s how to do it:
- Open Settings on your device.
- Go to the Apps or Apps Notifications.
- Pick and choose Google Wallet from the list.
- Tap Storage.
- Click Clear Cache and then Clear Data.
Note also that if you clear data, then you’ll be signed out of the app, which is okay to do. Also, this may resolve some performance issues in the application.
5. Check Google Wallet Compatibility
In some cases, Google Wallet not working because your device is not fully compatible with the app. Check that your phone meets the app’s system requirements:
- Check which version of Android or iOS your device is currently running.
- Visit Google Wallet’s official site for a list of supported devices.
If your device is not compatible, you may see you have to update your operating system or try a different payment app.
6. Reinstall Google Wallet
Sometimes Google Wallet will outgrow its issues, which in most cases of corruption of the app’s files. As to reinstallation of the app, go ahead and do the following:
- Go to the Google Play Store (or App Store).
- Search for Google Wallet.
- Click to Uninstall the app from your device.
- Once uninstall it and then tap Install to download it again.
After a reinstall, open Google Wallet and sign in with your Google account to restore your payment methods.
7. Verify your Google Account and Payment Method
If you have problems with your Google account, that’s the reason Google Wallet not working properly.
- Make sure your Google account is active and secure.
- Check that your payment information is current.
- Check on your Google accounts for any warning signs like expired cards or security issues.
If things are not better, try using what you have at Google Wallet a second time to see if it fixes the issue.
8. Contact Google Support
If you have tried all the above steps and Google Wallet not working, it’s time to reach out to Google Support. The support team is able to identify and fix any account-related issues or app bugs that may be causing Google Wallet to not work.
Conclusion
Google Wallet is a very useful application, but like any tech out there, it also has issues sometimes. If you are having problems with Google Wallet not working, try some of the solutions presented above. From checking your internet connection to updating the app or making sure it is compatible with your device, those steps should set you back on track to get Google Wallet running again.
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